A pooled signal layer for delivery-claim fraud — INR claims, missing items, address abuse — built across brands, 3PLs, and package protection companies. Look up a recipient before you fulfill. Stop paying for the same fraud everyone else already saw.
Annual e-commerce loss attributable to INR claims and friendly-fraud chargebacks across US merchants.
Of orders are claimed "never received" at peak periods. Hits 5% on viral promotional events.
Year-over-year growth in INR claim volume, driven by social-media tutorials and porch-piracy normalization.
No brand can solve delivery fraud alone — the same recipient hits four different merchants and looks like a one-time issue to each. FulfillProtect is the shared signal layer.
When you confirm a fraud claim — INR, missing items, refund abuse — submit the recipient identifiers and evidence reference. Takes seconds. API or dashboard.
Email (Gmail-canonicalized), phone (E.164), address (USPS-normalized) all map to a single recipient profile. Aliases collapse. Same person across brands becomes one record.
Score from 0–100. Multiple independent brands flagging the same recipient drives the score; single-source reports stay low. Surfaces in your fulfillment workflow before you ship.
Three buyer profiles, three integration paths, one shared network underneath.
Look up recipients at order time or in your CX queue. Block, hold, or escalate before you eat the cost. Founding brands across apparel, beauty, electronics, supplements.
You see the same recipients across hundreds of brand clients. Offer FulfillProtect as a co-branded value-add. Reduce SLA penalty exposure on your own claim handling.
Package protection companies have proprietary fraud models. FulfillProtect is the network density layer that makes them sharper. Wholesale lookup pricing for underwriting.
Risk score from 0–100, weighted heavily by independent-reporter count. Bands are tunable per subscriber — defaults below.
No reports, or one isolated low-value claim. Fulfill normally — apply your existing pre-purchase fraud rules.
Pattern emerging. A handful of reports or strong corroboration. Manual review; consider extra verification on high-value orders.
Multiple independent reporters across the network. Hold or refuse fulfillment; require ID verification or alternate delivery.
Free network access in perpetuity. Founding seat on the data governance council. Submit historical claim data and you're in.